Reference

Legal terms for your warung69 account

Our Legal page explains how we handle your account, identity checks, wallet records and access to the warung69 lobby.

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warung69 Legal terms for your warung69 account
CONTACT ROUTES

Where to ask about Legal terms

A clear contact route helps when a policy question affects your account. We keep account assistance close to the login and cashier paths, so you can identify the relevant transaction or verification…

Account access If you cannot sign in or finish phone verification, use the account support route shown on the login page. Tell us which step stopped, and we can explain the Legal requirement without asking for your password or security code.
Wallet record For a question about DANA, OVO, GoPay, QRIS or a bank transfer reference, open the cashier support path after signing in. Include the date and displayed status, while keeping your wallet PIN and one-time code private.
Policy request To ask about data access, correction or account closure, choose the policy contact option in your account. We will use the account details you provide to confirm the request belongs to you before discussing stored records.
DATA PRACTICES

How we apply Legal safeguards

The Legal process is practical: we connect each request to the account step, payment record or device session involved.

Data collection

We collect the account details needed for access, including your phone number and verification status. Transaction references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account use help us match a payment question to the correct account record.

Cookie controls

Cookies can keep a signed-in session working between pages and help us understand whether a policy page loads correctly. Your browser settings can restrict cookies, although some account and security functions may then require another sign-in.

Account security

Phone verification is checked before account access and sensitive changes. We do not need your password, wallet PIN or one-time code in a support message. If a message asks for those details, stop and use the account contact route instead.

Record retention

We retain account, verification and payment references for the period needed to operate the service, resolve disputes and meet applicable legal duties. The exact period can depend on the record type and the law applying to your access.

Correction requests

If your phone number or another account detail is inaccurate, contact us through the policy route after signing in. We may ask for a verification step before changing it, so one person cannot alter another person's account record.

Closure requests

You can ask us to close your account through the same policy contact path. Closure does not automatically erase records that must be retained for a payment question or legal duty, and we will explain any remaining record category.

Answers before you open an account

These Legal answers address the checks people commonly make before creating an account on warung69. We keep the wording tied to actual account steps, device access and payment records rather than broad promises. If your situation is not covered, sign in where possible and send the question through the policy contact route so we can review the relevant details.

Legal is the page covering account conditions, data use, cookies, security, payment records, access requests and closure requests. It also explains that access depends on local law. Read it before submitting your phone number or using a wallet route on warung69.

Yes. Legal applies to account and payment records created when you use DANA or QRIS, as well as OVO, GoPay, bank transfer and virtual account routes. Keep the displayed reference and status if you need us to trace a cashier question.

Phone verification helps connect an account to the person completing the access step and protects changes to account details. It is required before account access in the stated process. Never send your password, wallet PIN or one-time code to support.

You can request access to the account data held about you through the policy contact option shown after sign-in. We may confirm your identity first, then explain which records can be provided and whether a legal retention duty affects the response.

Send a correction request through the account policy route and identify the incorrect field without sharing a password or wallet code. We may require phone verification before making the change, because the Legal process must prevent unauthorised edits.

You can ask for account closure through the policy contact path after signing in. We will confirm the request and explain what happens to access. Some payment or verification records may remain when retention is required by applicable law.

Access depends on local law and the eligibility checks that apply to your location. The site can be opened on a phone or desktop, but a device connection does not override local requirements. Check the Legal page before creating an account.

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